Terms of Service

Bookings

Submitting a booking request through this site reserves your spot pending confirmation. Prices listed are per person and are subject to change until your booking is confirmed and paid for. A booking is considered confirmed only once payment (or an agreed deposit) has been received.

Payment Methods & Processing Fees

Payment can be made from your PhotoTourBD wallet balance, by credit/debit card, or via PayPal. Guests are responsible for any payment processing or service charges associated with their chosen payment method. These charges are calculated automatically at checkout and added to your total before you confirm payment.

Wallet payments carry no additional processing fee, since funds are already held with us. Card and PayPal payments include a service charge to cover third-party processing costs.

Deposits & Balance Payments

For some tours and expeditions, we may require a deposit to secure your booking, with the remaining balance due by a specified date before travel. If the balance is not received by that date, we reserve the right to treat the booking as cancelled and release your spot.

Cancellation & Refunds

You may cancel your booking at any time before your travel date. Refunds are issued to your original payment method (or wallet, if that's how you paid), less a 20% service charge deducted from the total amount paid. This deduction covers administrative, processing, and planning costs already incurred on your behalf.

Refunds are processed within 5-7 business days for card/PayPal payments, or instantly for wallet balance. Cancellations made after your travel date has begun, or no-shows, are not eligible for any refund.

Travel Documents & Visa Requirements

Guests are solely responsible for ensuring they hold a valid passport, visa, and any other travel documents required to enter and travel within Bangladesh. We are not responsible for any loss, delay, or additional cost arising from a guest's failure to hold the correct documentation.

Health, Insurance & Assumption of Risk

Photography tours may involve travel to remote areas, boats, uneven terrain, and outdoor conditions, sometimes for extended hours. By booking a tour, you acknowledge that travel in Bangladesh carries inherent risks, and that you are responsible for your own health, fitness, safety, and any required travel or medical insurance. We strongly recommend comprehensive travel insurance covering trip cancellation, medical emergencies, and evacuation. Please consult your government's travel advisories before booking international travel.

Limitation of Liability

PhotoTourBD and its guides act as coordinators of travel services and are not liable for any injury, loss, damage, delay, or expense arising from circumstances beyond our reasonable control, including but not limited to acts of nature, weather, civil unrest, transport delays, or the acts of third-party service providers (hotels, boat operators, drivers).

Force Majeure

We are not responsible for failure to perform our obligations where such failure is a result of events beyond our reasonable control, including natural disasters, government action, pandemics, strikes, or other similar events. In such cases, we will work with you in good faith on rescheduling where possible, though the standard cancellation policy may still apply.

Changes to Itineraries

Itineraries may be adjusted for weather, safety, seasonal conditions, or local circumstances at your guide's discretion. We always aim to preserve the spirit and value of the tour you booked, substituting comparable locations or experiences where the original plan isn't possible.

Group Size & Conduct

Group sizes are capped as stated on each tour or expedition page. We reserve the right to remove any guest from a tour, without refund, whose conduct endangers themselves, other guests, guides, or local communities.

Photography and Image Use

Photos you take during your tour are yours. Occasionally, with your permission, we may ask to feature images from a tour (with photographer credit) in our own marketing — we'll always ask first.

Pricing & Currency

All prices are listed in US Dollars (USD) unless otherwise stated. Prices are subject to change without notice until a booking is confirmed and paid for; confirmed bookings are honored at the price paid.

Governing Law

These terms are governed by the laws of Bangladesh. Any disputes arising from these terms or your booking will be subject to the exclusive jurisdiction of the courts of Bangladesh.

Contact

Questions about these terms can be sent to [email protected] or through our contact page.